03Loyalty & repeat visits
TheCocoCard is the studio's own digital loyalty platform. For businesses that want more than the standard set-up, the studio designs branded loyalty experiences on top of it and connects them to the rest of your website or product.
Who it is for
Cafés, salons, barbers, shops and services that live on repeat visits and want loyalty tools as good as the chains have.
Realistic deliverables. Which of these apply is decided in the scope, not assumed.
Digital loyalty for independent businesses. Independent businesses want the repeat-visit tools that chains have, without an app install, without commission on sales and without handing their customer list to a third party. Customers do not want a wallet full of paper stamp cards.
Café site with order-ahead and loyalty. Most café websites are a photo, a phone number and a PDF menu. Regulars want to order ahead and be rewarded for coming back; owners want to change the menu without calling a developer.
No. TheCocoCard runs in the browser, so a customer can join by scanning a QR at the counter. A native app also exists for people who prefer one.
No. A customer keeps one card, but every business runs its own separate rewards programme. Your stamps are only ever redeemed with you.
You keep your branding and your customer list. That is a design principle of the product, not a plan feature.
Tell the studio what you are trying to do. You get a reply from Viveak by email to arrange a conversation, and a written scope before anything is built.