Live productLoyalty platform for cafés, salons, shops and services
TheCocoCard
Digital loyalty for independent businesses
A digital loyalty platform where a customer keeps one card across local independents while every business runs its own separate rewards programme. Business back-office, customer web app, staff till flow and a native app, all built and run by the studio.
AadhiPixels product, designed, built and operated by the studio.
Context
Independent businesses want the repeat-visit tools that chains have, without an app install, without commission on sales and without handing their customer list to a third party. Customers do not want a wallet full of paper stamp cards.
- Status
- Live product
- Stack
- Next.js · PWA · Flutter · Firebase · Playwright · Vercel
Scope
- Product design and interface design across customer, staff and business surfaces
- Business back-office web app and customer progressive web app (Next.js)
- Staff till flow for recording visits and issuing rewards
- Native mobile app (Flutter)
- Two Firebase backends with environment separation
- Cross-app Playwright end-to-end tests, deployed on Vercel and Firebase
What works
- One card and QR for the customer, with a separate rewards programme at every business
- Runs in the browser, so customers do not need to download anything to join
- Join QR for new members and a separate counter QR for recording visits at the till
- Businesses keep their own branding and their own customer list
- Stamps, rewards, offers and customer records in one dashboard
Design and build decisions
- Separate rewards per business rather than a shared points pool, so a coffee stamp can never be spent at a barber
- A web app first, then a native app, so a customer can join in seconds at the counter
- Demo mode with example data built into the product, which is what the captures on this page show
Honest limitations
- Customer numbers, visit counts and revenue are not published here; the studio does not quote traction it cannot evidence
- Pricing and plans are managed on thecococard.com and are not part of this site